Thank you again for our most recent order. We couldn’t be more pleased with the pieces; they are outstanding – far more impressive than we had ever hoped.

The purpose of this note is to offer Craig Sword an unreserved testimonial to your unparalleled customer orientation and the outstanding responsiveness we’ve experienced. You were there for us at the initiation of the order with your exceptional counsel and savvy and practical recommendations given our needs and you delivered the sort of knives which we had only dreamt of. If there are any interested parties, it is an honor for us to have the opportunity to recommend him most enthusiastically and recommend his service, his products, and his integrity and character most highly! Craig is a top quality individual – intensely motivated to maximize customer satisfactions!

It is our sincere hope, Craig, to have the opportunity to deal with you again in the very near future. In the meantime, please know that you have a customer who couldn’t be happier – a customer for life!

Best personal regards,